ck44me Privacy Policy
This document provides a full explanation of how your personal information is collected, processed, and kept secure.
Introduction
Section 1ck44me ("we", "our", or "platform") provides a reliable online gaming and betting service for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our highest responsibilities.
This privacy policy describes what information we collect when you use ck44me's website and services, how we use that information, who we share it with, and how we keep it secure. Please read this policy carefully, and if you have any questions, contact our support team.
By using ck44me's services, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
What Information We Collect
Section 2ck44me may collect information about you in a number of ways. Each category is explained separately below.
Identity Information
- Full name and date of birth
- National ID or passport number
- Email address and mobile number
- Current address
- Account username and password (encrypted)
Financial Information
- bKash, Nagad, or Rocket number
- Transaction history and amounts
- Deposit and withdrawal records
- Balance and bonus details
Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Login time and location data
Gaming Activity Information
- Play history and preferences
- Bet amounts and results
- Session duration
- Bonuses and promotions used
Purpose of Information Use
Section 3ck44me uses the information collected about you only for the following legitimate purposes:
Account management and verification
We use personal information to complete your registration process, verify your identity, and keep your account secure. This helps us ensure the integrity of our platform and prevent unauthorized access.
Payment processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. Every transaction, with a minimum deposit of ৳100 and withdrawal of ৳500, is securely recorded.
Providing customer service
We use your contact information to communicate with you effectively, resolve complaints, and provide 24/7 Bengali live chat support.
Ensuring responsible gaming
By analyzing gaming activity data, we help users play responsibly and can identify potential issues.
Fraud prevention and security
We use technical information to detect suspicious activity, prevent money laundering, and maintain platform security.
Service improvement
Data is analyzed to improve the user experience, add new games and features, and make the platform more user-friendly.
Information Sharing and Disclosure
Section 4ck44me does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Information necessary to complete transactions is shared only with payment partners such as bKash, Nagad, and Rocket.
- Legal obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws.
- Fraud investigations: Information may be provided to relevant authorities in the investigation of fraud or other illegal activity.
- Technology partners: Technology service providers required for platform operations may access limited information under strict confidentiality agreements.
Before sharing information with any third party, we ensure that they maintain appropriate security standards and will use the information received only for the specified purpose.
Cookie Policy
Section 5The ck44me website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
The cookies we use:
- Essential cookies: These cookies are required to maintain login sessions, verify security, and ensure the core functionality of the platform.
- Functional cookies: Used to remember your language preferences, account settings, and personalized experience.
- Analytics cookies: Help analyze user behavior so we can understand how to improve the service.
You can control or reject cookies at any time by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work correctly.
Information Security Measures
Section 6ck44me uses industry-standard security technologies and practices to protect your information. The key components of our security framework are described below.
SSL Encryption
All data transfers are secured through TLS/SSL encryption technology, which keeps information exchange fully secure.
Data Encryption
Sensitive information, including passwords, is stored in encrypted form using strong hashing algorithms.
Regular Audits
Our security systems are regularly tested and potential vulnerabilities are identified and resolved.
While we maintain the highest security standards, no internet-based system is completely free of risk. You are therefore advised to keep your password confidential, avoid logging in from unfamiliar devices, and notify us immediately if you notice any suspicious activity.
Data Retention Period
Section 7ck44me retains your information only for as long as it is necessary or legally required. When determining how long to retain information, we consider the following:
- All relevant information is retained while your account is active.
- Financial transaction records are kept for the legally required period even after an account is closed or deactivated.
- Information required for fraud investigations or dispute resolution is retained until the process is complete.
- Marketing communication data is deleted as soon as you withdraw your consent.
After the above periods, personal information is securely deleted or anonymized in such a way that you can no longer be identified.
Your Rights and Choices
Section 8As a member of ck44me, you have several important rights regarding your own information.
Right of access
You may request a copy of your personal information held by us.
Right to rectification
If your information is incorrect or incomplete, you may request a correction.
Right to erasure
In certain circumstances, you may request that your information be deleted.
Right to restrict processing
You may ask us to limit the use of your information for specific purposes.
Right to object
You have the right to object to your information being used for marketing or profiling purposes.
Right to data portability
You have the right to receive the information you have provided in a machine-readable format.
To exercise these rights, email [email protected] or contact us via our 24/7 live chat. We will endeavor to respond to your request.
Protection of Minors
Section 9ck44me is for persons aged 21 and above only. We do not knowingly collect any personal information from minors.
If we become aware that a minor is using our platform or has provided their information, we will immediately close that account and delete all associated information.
If a parent or legal guardian believes their child has registered on our platform, please contact us immediately.
Policy Changes and Updates
Section 10ck44me reserves the right to update or change this privacy policy at any time. Changes will take effect as soon as they are published on this page.
For important changes, we will notify registered users via their registered email address or by displaying a notice at the time of login.
If you continue to use the platform after any changes, you will be considered to have consented to the updated policy. For this reason, we advise you to visit this page regularly.
Contact and Support
Privacy Inquiries
If you have any questions about this privacy policy, wish to request access to or deletion of your data, or suspect a privacy breach, please contact us: